Read Our Reviews


At HQ Car Sales we pride ourselves on the great service we provide to our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. But don't just take our word for it, see what some of our Auto Trader customers have to say about us. 

  • William Ager
    Star Star Star Star Star
    04/03/2025

    Excellent seller

    Recently purchased a vehicle from here and am very pleased with it. I have no issues with the vehicle and have great communication with any questions or queries about the vehicle. Excellent after car as well. Would highly recommend.

  • Louise Miller
    Star Star Star Star Star
    22/02/2025

    First class service; they even delivered the car to Bury ST. Edmund’s for us.

  • Martin Ray
    Star Star Star Star Star
    11/02/2025

    Great Cars at reasonable fair prices

    I was looking for a change or car, and a friend recommended HQ Cars. I walked away delighted with a neat little Honda Civic, no problems at all, and was given 5-star service by Tom, who I believe runs the business. Highly recommend looking up HQ cars, and I will be returning soon to buy a small car for my daughter. Thx again Tom.

  • Sandra Heath
    Star Star Star Star Star
    08/02/2025

    Could not ask for more when purchasing a second-hand car

    This was my first time using a second-hand car dealer, so I was slightly dubious. There was no need, as I would not hesitate to use HQ cars again. Tom was amazing….. nothing was too much trouble, even my crazy texts quite late into the evening. All my requests were met with positive responses, and when we viewed the car, it was exactly as described, and the purchase was quick and easy. Anyone looking to buy a car, I would definitely recommend visiting HQ Cars and chatting with Tom; you can’t go wrong!

  • Luke Pennell
    Star Star Star Star Star
    08/02/2025

    Fantastic service and even better Car!!!!

    The service was fantastic from the first enquiry until the point of sale; it was a quick and easy sale. He was very honest about the car from the get-go and kept me updated on the vehicle. Couldn’t ask for better service nor quality of car. Would highly recommend from a very happy customer. Thank you HQ Cars will definitely look at buying a new car through them if I ever change vehicles.

  • Steven
    Star Star Star Star Star
    29/01/2025

    Quality vehicle and excellent service

    HQ cars had a car as described in an advert in an accessible location. Tom was keen to build a rapport, dedicating the time needed to answer my questions and test drive the car I will definitely use HQ cars again when purchasing a car for my wife, Steve.

  • Mike Morling
    Star Star Star Star Star
    18/01/2025

    Brilliant helpful highly recommend

    The srevice was brilliant, the car was even serviced the day before I picked it up. As I wasn’t able to get to the showroom the car was driven to me to look at. Couldnt recommend HQ cars more highly. Fantastic!

  • Bessie Clark
    Star Star Star Star Star
    18/01/2025

    Exceptional

    The main reason we decided to visit HQ cars was based on there fantastic reviews, and I have to say we were very impressed! Tom and his wife were really kind, very welcoming, and extremely personable. The whole experience was fabulous, and the car was perfect as described in the advert! It was a very easy yes from us! Please do not hesitate to use the guys at HQ cars. We are over the moon with our new car and will certainly be back in the future!

  • Anonymous
    Star Star Star Star Star
    11/01/2025

    Absolutely great straightforward purchase

    Great service. Saw the car Friday evening and emailed Tom, who responded within an hour and arranged to view and test drove the next morning. Decided to buy, paid, did the paperwork, and drove it home. Really very straightforward purchase, and I would be happy to buy a car from Tom in the future.

  • Richard
    Star Star Star Star Star
    20/12/2024

    Extremely genuine car dealer

    I bought a Ford Focus from Tom at HQ Cars, and I honestly can say it’s been a great experience. It’s rare these days to find a dealer who is honest and will go above and beyond for their customers. I had a few problems with the car, and Tom was extremely quick to rectify the problems so that I wasn’t left out of pocket. I would highly recommend anyone to buy a car from HQ cars. Pleasure to deal with.

  • Anonymous
    Star Star Star Star Star
    17/12/2024

    Great service, lovely couple, excellent vehicle.

  • Teresa O Neil
    Star Star Star Star Star
    10/12/2024

    Perfect

    Great experience, a really friendly place! The car was immaculate as described. will definitely be back in the future! Thanks, HQ car sales.

  • Anonymous
    Star Star Star Star Star
    05/12/2024

    Definitely recommend

    This is my first time buying a car, I had no idea what to expect. I found the experience really calm, and any questions I had were answered. Very nice guy, not pushy with sales. Let me go for a test drive see how I found the car, I FELL IN LOVE WITH IT, and brought it that day. Thank you for a great first-time buying experience. I was so nervous. Would definitely recommend it.

  • John B
    Star Star Star Star Star
    03/12/2024

    Integrity & morals

    I've always been cautious about car dealers, but Tom completely changed my view. He wasn’t a pushy salesman—just helpful and professional. The real standout moment came after I bought the car. Two weeks later, it wouldn’t start, and I feared the worst. I called Tom, and instead of brushing me off, he immediately said, "No problem, I'll fix it or refund your money." Turns out it was just a blown fuse—99p to fix—but the key thing was how quickly he helped and showed real integrity. I couldn’t recommend this place more!

  • Hannah Sumner
    Star Star Star Star Star
    28/11/2024

    Amazing

    Tom has been amazing and so kind. The car is beautiful and has been very well taken care of and he very kindly delivered the car to me as well, which was much appreciated, and I would recommend him to anyone in the future.

  • Jasmine cook
    Star Star Star Star Star
    23/11/2024

    Tom was very good, looked after me and made my purchase very easy and was very helpful.

  • Anonymous
    Star Star Star Star Star
    19/11/2024

    We were extremely happy with the sales experience we received from HQ Motor

    HQ Cars offered a very professional service throughout our dealings with them. They were very informative about their motors, not hesitating when asked questions about any of their stock that I was interested in. They offered advice on which vehicles would most fit the needs of both myself and my family. All in all they made it very easy for me to find the perfect car for my family.

  • Anita
    Star Star Star Star Star
    12/11/2024

    Honest great customer service highly recommend

    I would highly recommend HQ Cars. Tom made the whole experience easy and straightforward. I didn't get any pushy salesman pitch from him. We chatted about the type of car I was looking for, and he assisted me with any questions I asked. The sales transaction was simply: Tom went above and beyond for me. Such great customer service.

  • Ed Ed Ed
    Star Star Star Star Star
    09/11/2024

    Absolutely brilliant!

    Best seller, finally we bought a family car and we are very pleased thank you HQ CARS!!!

  • Peter Vinyard
    Star Star Star Star Star
    04/11/2024

    First-time car buyer

    I had an outstanding experience purchasing a car from Tom at HQ Cars about two months ago, and I couldn’t be more satisfied with my decision. From the moment we stepped onto the lot, Tom’s professionalism and genuine interest in helping us find the perfect vehicle were evident. Tom took the time to listen to our needs and preferences, guiding us through various options without any pressure. His knowledge of the cars on offer was impressive, and he patiently answered all our questions, ensuring we had all the information needed to make an informed decision. The car we ultimately chose has been absolutely brilliant. It’s performed flawlessly over the past two months, exceeding our expectations in terms of comfort, reliability, and fuel efficiency. Tom’s honest assessment of the vehicle’s features and condition was spot-on, which has given us great peace of mind. What truly sets Tom apart is his commitment to customer satisfaction even after the sale. He followed up with us a week after our purchase to ensure everything was going well and has remained available for any questions or concerns. HQ Cars’ dedication to quality vehicles and exceptional customer service is exemplified by Tom. I would highly recommend Tom and HQ Cars to anyone in the market for a dependable used car. They’ve earned a loyal customer in me, and I won’t hesitate to return for future purchases. Thank you, Tom and HQ Cars, for making our car-buying experience so positive and for providing us with a fantastic vehicle that we love driving every day! Peter Vinyard.

  • Mark Riches
    Star Star Star Star Star
    04/11/2024

    Professional and friendly, very supportive seller

    It was a perfect experience from start to finish; collecting the car was very smooth. Had an issue with a coolant pipe burst 2 days outside of warranty. Tom was really helpful regarding that issue and paid for the repair out of pocket. Will definitely buy a car from this man in the future. he was really helpful, and other than the pipe (which I did buy an older car, so I can expect some issues regarding age), the car has been faultless. He has been on hand for support via his mobile, which is an extra plus. Really helpful and nice guy. Don’t hesitate to buy a car from him!! Thanks Tom.

  • James T
    Star Star Star Star Star
    24/10/2024

    Lovely local garage!

    From our experience, I am very happy to recommend the guys at HQ cars! From start to finish everything was very professional and super friendly! It was lovely to be able to purchase our car from a small local business, and will certainly be back in the future! Thank you.

  • Lou Woolard
    Star Star Star Star Star
    23/10/2024

    Excellent customer service, would highly recommend

  • Matilda Heath
    Star Star Star Star Star
    20/10/2024

    Extremely happy with the service. they were very nice and had all the information that we needed to know as we were buying a first car.

  • Julia Howell
    Star Star Star Star Star
    12/10/2024

    Very satisfied

    I purchased a lovely VW polo from HQ cars recently and would be more than happy to recommend them to anyone. A very welcoming place, I took the car for a test drive and was spared plenty of time to make my mind up with no pressure at all. The paperwork was done very promptly over a coffee, and I drove the car home from the garage afterwards. I am a very happy customer and will be sure to return in the future!

  • Pauline
    Star Star Star Star Star
    07/10/2024

    Car purchase made easy

    We dealt with Tom at HQ Cars. Tom was very helpful and professional. We would highly recommend this car sales venue.

  • Anonymous
    Star Star Star Star Star
    06/10/2024

    We dealt with Tom at Kentford car sales. Tom was very helpful and professional. We would highly recommend this car sales venue.

  • Harry Andrew
    Star Star Star Star Star
    03/10/2024

    Professional, efficient, and courteous

    Professional, efficient and courteous. Tom was a pleasure to deal with when it came to the purchase of my vehicle. Would thoroughly recommend it.

  • Joshua Bidecant
    Star Star Star Star Star
    22/09/2024

    Such a great experience

    We called up today wanting to view a car, Tom said to head down and he would wait for us even though it was already late afternoon and we were still going to be about an hour, we got there and Tom greeted us and had the car ready for us to see, brought car as it was exactly what we wanted and needed. We got a great deal, and Tom was super friendly and helpful and really made the whole thing easy and enjoyable. I can not thank Tom enough and will definitely go back when we upgrade our family car!!!

  • Matthew Smith
    Star Star Star Star Star
    20/09/2024

    Good selection of cars to choose from, great communication throughout the whole process. Very satisfied customer.

  • Hannah Rae
    Star Star Star Star Star
    16/09/2024

    Would recommend

    Swift, Reliable, and Professional. Very helpful in all aspects of getting what we needed. Polite and friendly service.

  • Deborah Jane
    Star Star Star Star Star
    11/09/2024

    Highly recommended

    Recently bought a car from HQ, absolutely pristine condition with a good price tag ( always a bonus ) great service from the guys with a nice quick transaction. Highly recommended

  • Edward P
    Star Star Star Star Star
    08/09/2024

    Lovely experience

    Lovely service from Tom at HQ Cars today. The car was just as advertised and was well worth the long drive to view. The whole process was very easy, and I highly recommend HQ cars to any other prospective buyers. 5 stars!

  • Anonymous
    Star Star Star Star Star
    08/09/2024

    Highly recommend HQ Cars

    All the team at HQ Cars were polite and extremely welcoming. We were lucky to have a hassle-free purchase and would highly recommend HQ Cars to anyone looking for a quality used car.

  • Dan Seals
    Star Star Star Star Star
    06/09/2024

    High quality

    I had a great experience with HQ cars, the whole process was very straightforward. Highly recommended. I will definitely be back in the future.

  • Andrei
    Star Star Star Star Star
    03/09/2024

    A great buy/sell experience

    Tom is a very welcoming person; he allowed me to go for a solo test drive and was very patient when I took my time to inspect the car. The car was clean and ready on arrival. Fast and a good deal.

  • Lorna Roberts
    Star Star Star Star Star
    02/09/2024

    Excellent service

    Excellent service Very easy to deal with Agreed to meet at a time to suit me after work Definitely recommend Nice car good price

  • Liam
    Star Star Star Star Star
    27/08/2024

    More than happy to recommend HQ car sales

    From enquiries to viewing and test driving to purchasing, Tom was more than helpful in answering any questions we had about the vehicle.

  • Lee Massaro
    Star Star Star Star Star
    17/08/2024

    I’m very happy with my car from HQ. The owner, Tom was very helpful. I will definitely be using him again for my daughter's first car in a few months.

  • David R
    Star Star Star Star Star
    14/08/2024

    Honest and helpful

    I dealt with Tom, I found him to be an honest, helpful and friendly person who was happy to answer all my questions. Thanks, Tom, much appreciated.

  • Darren B
    Star Star Star Star Star
    13/08/2024

    From start to finish the whole car buying experience from HQ Cars was great

  • Bill Hale
    Star Star Star Star Star
    10/08/2024

    Honest and friendly

    Thanks to Tom for a pleasant buying experience, no pressure sale at all. Gave us plenty of time to make our decision and made the whole process very simple. I’m very pleased with the car; the service was perfect, and I would confidently recommend HQ cars to all my family and friends. Definitely a dealer that can be trusted. Thank you.

  • Danny Thomas
    Star Star Star Star Star
    06/08/2024

    Reliable and trustworthy

    Bought my daughter her first car from Tom at HQ Cars and I and she couldn't be happier with the car and the service received! Many thanks and will be going there for my next car! Thank you.

  • Rekha Keetoon
    Star Star Star Star Star
    05/08/2024

    Great experience with HQ Cars

    The car was exactly what we expected and more. Tom was very helpful and patient!! Thank you!!

  • Anonymous
    Star Star Star Star Star
    05/08/2024

    HQ Cars is great!

    Tom is a great guy and can be trusted.

  • Anonymous
    Star Star Star Star Star
    01/08/2024

    Would highly recommend Thank you

    I just wanted a clean, safe, and reasonably priced family car. Tom was very helpful and understanding to this and found me just what I was looking for. I never felt rushed or pressured and had plenty of time to inspect the car and test drive it. Finding a suitable car can be such a stressful process but Tom went out of his way to help me with this.

  • Anonymous
    Star Star Star Star Star
    27/07/2024

    Great value cars

    We viewed a car that we saw on Auto Trader from HQ Cars, the car was exactly as described. We went for a test drive and loved the car it was perfect for our needs. Tom was great and did all relevant the paperwork. We would definitely use him again.

  • Jane Brooks
    Star Star Star Star Star
    26/07/2024

    Perfect first car

    I have purchased a lovely little first car for my grandson, couldn't be happier, just what was needed. Small engine, low tax, low mileage, and hopefully it will enable him to get to and from college easily. Thank you Tom, you really ticked all the boxes.

  • Tracey Goodwin
    Star Star Star Star Star
    25/07/2024

    5star service

    I went to HQ car sales when I was looking for a car for myself and Tom was very helpful. He was really kind answering all of my questions and really pleasant to deal with. I thought the quality and selection of used vehicles Tom has is very good and he was very helpful in helping me choose my next car. I found that Tom made everything really simple and straightforward and I will definitely be returning to HQ car sales. I am so happy with my purchase.

  • Stephanie Avon
    Star Star Star Star Star
    25/07/2024

    5 stars

    Very pleasant experience, bought a nice car at a great price. Tom was very easy to deal with and made the whole experience comfortable and fun. Would certainly recommend to all my friends and family. Fantastic!

  • Anonymous
    Star Star Star Star Star
    25/07/2024

    Would 100% recommend it!!!

    I recently had the pleasure of purchasing a vehicle from HQ cars and I couldn't be happier with the entire experience. I was greeted by a friendly and knowledgeable guy who was genuinely interested in helping me find the perfect car to suit my needs and I ended up leaving with a car perfect for me.

  • Anonymous
    Star Star Star Star Star
    24/07/2024

    Very friendly

    Great service. Very friendly people. Lovely clean car, which was just as described. Nice test drive and the deal was done. Highly recommend!

  • Jack Corridan
    Star Star Star Star Star
    23/07/2024

    Highly Recommended

    Very professional. Answered all my questions.
    Bought my sons first car.
    He is delighted with it.
    Easy to deal with ,no pressure sales .
    Smooth transaction. Happy

  • Luke Wilson
    Star Star Star Star Star
    17/07/2024

    Great customer service from Tom 

    Helped me find the car I wanted very happyFantastic service from start to finish

  • Joanne Roberts
    Star Star Star Star Star
    04/07/2024

    Definitely recommend

    Very happy with everything great service and very helpful.

  • Paul Zuccala
    Star Star Star Star Star
    27/05/2024

    Would recommend for sure

    Very patient, none pressure approach how highly recommend

  • Sarah Feetham
    Star Star Star Star Star
    24/05/2024

    Friendly Helpful and courteous

    Very helpful and Friendly, made you feel at ease - very nice service

  • Luke
    Star Star Star Star Star
    21/05/2024

    Great Experience

    Just got my first car from them and they were very helpful with any questions or concerns I had. Very friendly and polite as well. The car is in great condition and for a good price too. I've heard a lot of car dealerships try to rip people off, but not these guys! Would highly recommend for anyone

  • Martin Bridge
    Star Star Star Star Star
    08/05/2024

    A dealer that you can trust

    Excellent service, quality vehicles & a trusting nature!

  • Ben Hallinan
    Star Star Star Star Star
    25/04/2024

    Fantastic Business! Will use it again!

    Really fantastic business. Really helpful service and great value, with a great collection of cars.

  • Ana Nicusor
    Star Star Star Star Star
    21/04/2024

    Great place, Great deal.

    The customer service is excellent. The communication and the help I got from the gentleman were above everything. I got a great car. More than sure in future I will use this bussines again. Many thanks.

  • Anonymous
    Star Star Star Star Star
    16/04/2024

    Wicked experience

    Great service-friendly chaps over at the location. Cars performed well since purchased. Would definitely recommend it to anyone who's looking to get a decent starting car at decent prices.

  • Anonymous
    Star Star Star Star Star
    01/04/2024

    Great communication, 

    Helpful and fast, flexible approach to the client. And a nice car too!

  • Anonymous
    Star Star Star Star Star
    19/02/2024

    Highly Recommend!

    Very friendly service, quick and easy process, and went the extra mile assisting us every step of the way.

  • William Parkin
    Star Star Star Star Star
    09/02/2024

    Great service

    Outstanding service from start to finish, very friendly and efficient, I certainly would recommend it to all of my friends.